Question 1

What are hours of operation?

Accepted Answer

We are open 24/7 for both day care and boarding!

Question 2

What services do you offer?

Accepted Answer

We provide daycare, overnight boarding, grooming, and special need services!

Question 3

What is the process for enrolling my dog?

Accepted Answer

We have forms to fill out with requirements to meet before enrollment.

Question 4

What vaccinations are required for my dog?

Accepted Answer

We require Rabies vaccination and Bordatella. Flea and Tick preventatives are encouraged.

Question 5

How are dogs grouped during playtime?

Accepted Answer

We separate dogs by size, temperament, and age, while still offering a social setting.

Question 6

Can I bring my dog’s own food or bedding?

Accepted Answer

Yes, that’s totally fine!

Question 7

What happens if my dog has special needs or medication?

Accepted Answer

We accommodate dogs with special health requirements! Examples: Medication scheduling & distribution, Blind accommodations, Deaf accommodations, and Senior care. Please reach out, so that we can discuss your needs.

Question 8

What activities do dogs participate in during the day?

Accepted Answer

Typically we have yard time, activity time and rest time.

Question 9

Can I tour the facility before booking?

Accepted Answer

We actually require a tour before booking with us.

Question 10

What is your cancellation policy?

Accepted Answer

We ask for at least 48 hours notice or half fee charge applies.

Question 11

How do you handle behavioral issues?

Accepted Answer

Quickly! Based on issue to issue!

Frequently asked questions